Auditing

In order to ensure we meet the requirements set out in the Health and Social Care Act 2008, and the Essential Standards of Quality and Safety, our teams operate to defined clinical procedures and best practice standards. We carry out our own internal, unannounced, quarterly audits to ensure high quality care and continuous improvement.

Throughout 2013 we held 75 unannounced audits across the business to measure clinical governance, disclosure and barring service checks, health and safety, occupational health, risk and training. This investment ensures we maintain our market leading reputation and consistently deliver:

  • Excellent service and care
  • Safety and best practice 
  • High quality training and learning

Audit results are reported and reviewed at a monthly Operations Board Meeting and quarterly at Clinical Governance Meetings.

Birmingham

Care Quality Commission - Audit results

Bournemouth

Care Quality Commission - Audit results

Bristol

Care Quality Commission - Audit results

Essex

Care Quality Commission - Audit results

Leeds

Care Quality Commission - Audit results

Liverpool

Care Quality Commission - Audit results

London

Care Quality Commission - Audit results

Manchester

Care Quality Commission - Audit results

Newcastle

Care Quality Commission - Audit results

Norfolk

Care Quality Commission - Audit results

Plymouth

Care Quality Commission - Audit results