A Change in Direction – My Career in Care

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At Pulse Community Healthcare, our support workers often talk about the fulfilment and personal reward they find comes with their work. We caught up with support worker Steven to find out more about the switch from his previous role as a salesman to a career in care.

What made you become a support worker?

I was previously a salesman and I wanted to find a new path that allowed me to add something truly meaningful back to my community. The ability to make someone's life better and believing in what I do everyday with Pulse Community Healthcare is more rewarding than any commission earned. I had become unhappy within my career and I knew that working in care would allow me to better people’s lives. This is what motivates me to succeed.

What is the most challenging part of your job?

My job is so rewarding, but that is not to say that working in care doesn’t have its’ challenges. Being a support worker demands the utmost attention and dedication, as you are so closely involved in a person’s daily life and the importance of this must be recognised. Working within the Learning Disabilities and Autism division, my role is primarily caring for clients with autism. This requires me to use the specialist training provided by Pulse Community Healthcare as well as best practice, but I’m also able to think of creative and personalised ways to support the individual I care for, in what may be perceived as “challenging situations”.

What is the most rewarding part of your job?

I’d have to say that empowering an individual to not let their condition stop them achieving what they want out of life for me is the single most rewarding part of the job. I also have to give a lot of credit to my colleagues, because working as a collective where we all share the same virtues of bettering people's lives, along with the wider community in which they live, is something I am immensely proud of being part of.

What is your best memory working as a support worker?

After having gone through numerous surgeries, an individual I was working with who had learning disabilities was battling quite severe confidence issues and no longer wanted to interact socially. Despite having many one way conversations with him in the beginning, I was determined to help him overcome this struggle and I eventually managed to get him laughing. This momentum grew and he began to say a few words, at first just to me, but with lots of positive reinforcement he was eventually able to overcome his anxieties and now I am so pleased to say he’s always on hand to have a talk.

“Pulse Community Healthcare have given me to the tools to add something truly meaningful back to my community and the ability to actually make someone’s life better”

What would be your advice for people who want to become a support worker?

The advice I would give to someone looking to become a support worker would be to ask themselves what they truly want out of a job. If the answer is a role that is meaningful and allows them to derive a sense of purpose by making a real difference to people’s lives, then I couldn't think of a better vocation to pursue than working in care. If this is what motivates them as a person, I would urge them to choose the agency they apply with carefully. They will need the best support and training behind them and deserve to be rewarded properly for the hard work they do. But ultimately, I would tell them to just go for it - it’s the best decision I made for my career and I’m glad I didn’t look back.

Why choose Pulse Community Healthcare?

Being new to the industry, I wanted a job that would give me the training and support I needed and where I could learn from knowledgeable people in the industry. I heard that Pulse Community Healthcare offers extensive training and has some of the most respected carer’s in the field. This is something that can be quite hard to find with other agencies - the £200 joining bonus also didn’t go unnoticed when I chose to go with Pulse Community Healthcare!

Do you want to join Pulse Community Healthcare?

If you’re thinking of becoming a support worker, contact us today or register your interest and we will be in touch shortly.

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    hi i currently work as a care assistant but am interested in working as a bank staff in your organisation. i have experience in working in residential, hospital and peoples homes.